Saturday, November 8, 2008

Premium customer service

This week your focus is on Premium customer service so
  • consider what was covered in class with respect to this topic
  • apply the principles in your dealings with your clients this week.
  • send an email to Irene before next Monday which reflects on this aspect of communication according to the guidelines provided
This is the last reflection involved in Communication 2

Saturday, November 1, 2008

Effective team-oriented communication

This week your focus is on Effective team-oriented communication so
  • consider what was covered in class with respect to this topic
  • consider your experience of communicating within the team-environment of the class (clinic bookings, unicol massage, group-work, etc.)
  • apply the principles in your dealings with the class this week.
  • send an email to Irene before next Monday which reflects on this aspect of communication according to the guidelines provided